ICTS Custom Software is a software boutique founded in 2016 that provides bespoke software outsourcing solutions. The agency focuses on cutting-edge technologies and quality optimization, serving clients in nine countries. It acts as an extended development center for software houses and digital agencies, and also supports SMEs and startups with CRM, ERP, and mobile app development.
ICTS Custom Software is a software boutique founded in 2016 with a focus on cutting-edge technologies and quality optimization. The agency operates under the philosophy of "Simply Effective," aiming to build products that are effective yet simple to manage, maintain, and upgrade. This mindset is rooted in the experience of CEO Trung Nguyen, an IT engineer who prioritizes cost-effective and efficient solutions.
The agency has collaborated with customers in nine countries: Australia, France, the UK, Germany, Romania, Japan, Singapore, the US, and Vietnam. ICTS Custom Software is primarily trusted by software houses and digital agencies, acting as their extended development center based in Vietnam. It also provides consultation and development services to SMEs and startups that need to build CRM, ERP, or mobile app prototypes with limited resources.
ICTS Custom Software offers a comprehensive range of services including software development, web development, eCommerce development, mobile app development, IT services, software testing, CRM consulting, and ERP consulting. The agency's technical expertise spans AI application development, blockchain consulting, DevOps and cloud (Azure, Google Cloud), IoT, low-code/no-code platforms (Webflow, OutSystems), and UI/UX design. Custom frameworks include Next.js, Node.js, Python Django, React, and Vue.js, with languages such as JavaScript, TypeScript, Python, and Kotlin.
The agency serves clients across diverse industries including beauty, software & IT services, consumer goods, AI, eCommerce, education, and construction. Client types range from startups and small businesses to medium-sized enterprises. Notable portfolio projects include Tachyon Wallet (a 20-month outsourcing project), Vietphil (a B2C app), VDBC (web development), AI Gijikoku (IT outsourcing with a budget of $20K-$100K), and an employee onboarding portal.
Client reviews on Google are consistently positive, with a 5.0 rating from 21 reviews. Reviewers commend the team's technical proficiency in Python and JavaScript, enthusiasm, good English skills, and dedication to customer support. One client noted that ICTS met all expectations with unrivaled attentiveness to specific business needs. The agency has also been featured in press mentions such as Asia Business Outlook and CEO Insights Asia, and has received awards including a top clutch.co software testing company recognition in Vietnam for 2024.
Services
- Software Development
- Web Development
- eCommerce Development
- Mobile App Development
- IT Services
- Software Testing
- CRM Consulting
- ERP Consulting
Industries Served
Team Size
Pros
- Specializes in cutting-edge technologies and quality optimization
- Acts as an extended development center for software houses and digital agencies
- Provides bespoke and "simply effective" software outsourcing solutions
- High-quality products with a professional team, as noted in client reviews
Client Review Analysis
Clients consistently give 5.0 ratings, praising the team's technical expertise, dedication, customer support, and high-quality deliverables.