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Homex Virtual Agency

B2B Lead Generation Prishtina, Kosovo

HomeX Virtual Agency is a Kosovo-based virtual assistant and call center partner that builds dedicated remote teams for cold calling, sales development, lead generation, customer support and back-office workflows for U.S. and international businesses.

Homex Virtual Agency positions itself as a cost-effective alternative to building in-house sales and support teams, particularly for U.S.-focused small and midsize businesses. Based in Prishtina, Kosovo, the company provides English-speaking virtual assistants and call center agents who handle cold calling, lead generation, customer support, and back-office workflows. Its tagline, "Not Just Outsourced. Outperformed," reflects a focus on results rather than just filling seats.

The agency's core strength lies in outbound sales development. Agents are trained to conduct cold outreach, set appointments, qualify leads, and manage CRM pipelines. Homex works across a wide range of tools including Salesforce, HubSpot, and Shopify, and can integrate into existing tech stacks without major disruption. The company also offers marketing execution services such as paid ads, social media management, SEO, and email campaigns, making it a broader operational partner for growing businesses.

Pricing is custom and not publicly listed. Third-party sources indicate a minimum project size around $1,000 and average hourly rates under $30, but exact costs depend on the number of agents, hours, and scope. This lack of transparent pricing can be a hurdle for quick comparisons, but it also allows for tailored engagements that start small and scale as results justify expansion. There is no free trial or free plan.

Homex is best suited for U.S.-based SMBs in real estate, automotive, solar, and other service-based industries that need reliable, English-speaking remote teams without the overhead of hiring locally. The company's flexible engagement model lets clients begin with one or two agents and grow over time. Larger enterprises may find the smaller team size and limited brand footprint less appealing compared to global BPOs.

Client feedback on Trustpilot and other channels consistently highlights strong results, responsive communication, and a long-term partnership approach. The main drawbacks are the limited volume of third-party reviews on major platforms like G2 or Capterra and the lack of standardized pricing. For SMBs that prioritize performance and flexibility over brand scale, Homex Virtual Agency offers a solid, results-driven outsourcing option.

Key Features

Positive Trustpilot feedback emphasizing professionalism, responsiveness and tangible

Team Size

N/A

Pros

Long-term partnership mindset – several reviewers mention working with HomeX for

Cons

Smaller team size and brand footprint than large global BPOs, which may be a consideration

Frequently Asked Questions

HomeX Virtual Agency specializes in outbound sales, cold calling, and appointment setting, with a strong focus on real estate acquisitions and B2B prospecting, and has positive Trustpilot feedback highlighting its ability to generate qualified leads quickly.

The agency is based in Prishtina, Kosovo, and builds dedicated remote teams that work U.S. time zones, offering cost-effective English-speaking SDR and support services for small and midsize businesses.

Pricing is custom and not publicly listed; prospects must request a quote to understand costs, which are typically based on the number of agents, engagement length, and specific services needed.

The agency is best suited for real estate, automotive, and other service-based industries, particularly for U.S.-focused businesses needing cold calling, lead generation, and customer support.

Unlike large global BPOs, HomeX offers a smaller, more flexible team that can start with one or two agents and scale as results grow, but it has fewer third-party reviews on platforms like G2 or Capterra.

Clients frequently report that campaigns quickly generate qualified leads, help scale revenue, and provide clear KPIs and regular performance updates, with many reviewers noting long-term partnerships due to consistent results.

The agency offers flexible engagements that can begin with a small team, and the onboarding process involves integrating with the client's tool stack and setting up workflows, typically starting within a few weeks after agreement.

The agency works across major CRMs, dialers, marketing platforms, and help desk tools, allowing it to fit into existing sales and support stacks without requiring new software.

Yes, engagements are designed to be flexible, starting with one or two agents and scaling up as budgets and results allow, making it suitable for growing businesses.

HomeX Virtual Agency operates with a smaller team compared to large BPOs, and clients are assigned dedicated agents who are experienced in sales development, cold calling, and customer support, with a focus on professionalism and sales energy.

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