Mystrika
H1 Communication AB is an outsourcing partner that helps clients optimize customer service and support operations. The agency focuses on technology, availability, processes, and people to deliver superior customer experiences.
H1 Communication AB is an outsourcing partner specializing in customer service and support operations. Founded in 2017, the agency is headquartered in Östersund, Sweden. It helps clients find optimal solutions for technology, availability, processes, and people to deliver superior customer experiences.
The agency operates with a team of under 49 employees. Its minimum project budget and average hourly rate are not publicly listed and require direct inquiry. H1 Communication AB claims the industry’s lowest staff turnaround rate, attributing this to a strong employer brand and commitment to nurturing highly skilled, motivated agents.
H1 Communication AB offers phone answering services, call center solutions, and business consulting. Its call center expertise includes outbound services and survey services. The agency primarily serves the real estate industry.
The agency counts clients such as Kontakta, Almega, and Unionen. Google reviews give an average rating of 3.4 out of 5. Positive feedback highlights friendly and committed staff, while negative comments mention occasional rudeness and slow response times.
H1 Communication AB positions itself as a reliable partner for businesses seeking outsourced customer service with a focus on skilled agents and low turnover. Its services aim to balance cost, availability, and quality for long-term client relationships.
Services
- Phone Answering Services
- Call Centers
- Business Consulting
Industries Served
Team Size
Pros
- Boasts the industry’s lowest staff turnaround rate
- Staff described as friendly, good, and committed with a high sense of service
Cons
- Some Google reviews report instances of rude operators
- Some reviews mention long response times
Client Review Analysis
Google reviews give a mixed average rating of 3.4 out of 5. Positive feedback highlights friendly and committed staff, while negative comments cite rude operators and slow response times.