Go4Customer specializes in call center outsourcing, providing customer support solutions across voice, live chat, email, and social media management. The agency has been in operation since 2004 and employs between 500 and 999 professionals.
Go4Customer is a call center outsourcing agency founded in 2004 and headquartered in Jaipur, India. The company positions itself as a provider of performance-driven customer support solutions, leveraging advanced technology and industry insights. With a team of between 500 and 999 employees, Go4Customer serves a global client base across multiple channels.
The agency operates with a minimum budget of $1,000 to $10,000 and an average hourly rate of $20 per hour. Its team of 500 to 999 professionals supports large-scale outsourced operations. Go4Customer maintains additional offices in the United States (North Carolina), Ahmedabad, Bengaluru, and Delhi, India.
Go4Customer's services encompass voice, live chat, email, and social media management, along with accounting, BPO, and email marketing. The agency also offers specialized back office outsourcing, collection services, third party verification, and property management support. This breadth allows clients to consolidate multiple support functions under one provider.
The agency serves a variety of industries, including automotive, energy, telecommunications, utilities, and information services. Notable clients include DGM BPCL, True Balance, Tata Motors, and BSES. These engagements demonstrate Go4Customer's capacity to handle large enterprises as well as smaller businesses.
Client feedback on DesignRush gives the agency a 4.3 rating based on one review. The reviewing client, a small business in information services, rated the project 5.0 and stated that Go4Customer delivered beyond expectations for a seamless outsourced customer service solution. No Google reviews are available for the agency.
The portfolio highlights a project titled "A Seamless Solution for Outsourced Customer Service" completed for a small business in the information services sector. The client praised the agency's responsiveness and overall quality, indicating strong alignment between Go4Customer's capabilities and client needs.
Services
- Accounting
- BPO
- Call Centers
- Email Marketing
- Customer Support
- Back Office Outsourcing
- Collection
- Third Party Verification
- Property Management
Industries Served
Team Size
Pros
- Go4Customer leverages advanced technology and industry expertise to deliver customized customer support solutions.
- The agency has a proven track record of exceeding client expectations, as reflected in positive client feedback.