Mystrika
GENIEALL is an ISO 27001-certified IT management firm founded in 2012. It provides cloud consulting, cybersecurity, managed services, and staff augmentation from a 24/7/365 operations center in Toronto. The agency addresses challenges at the intersection of Operation Technology and Information Technology (OT/IT).
Founded in 2012, GENIEALL is an ISO 27001-certified IT management and consulting firm operating out of Toronto, Canada. The agency positions itself as a one-stop shop for complex technology needs, coining the tagline "What is your IT wish?". It specifically addresses challenges at the intersection of Operation Technology (OT) and Information Technology (IT), a niche that sets it apart from generalist providers.
With a team of under 49 employees, GENIEALL operates a 24/7/365 operations center and service desk to ensure constant client support. The agency typically engages on projects with a minimum budget between $10,000 and $25,000 and charges an average hourly rate of $165 per hour. Key leadership includes CEO Nils Madi and VP of Service Delivery Yatan Prakash, who emphasize customer-focused, innovative solutions and tailored, responsive service.
GENIEALL's service offerings span five core areas: managed services, IT services, cloud consulting, cybersecurity, and staff augmentation. Their technical expertise covers physical server management, Azure and AWS cloud optimization, Microsoft SharePoint and Office 365 consulting, and system integration. On the cybersecurity front, the agency provides breach detection, incident response, penetration testing, identity and access management, and vulnerability assessments. Staff augmentation options include dedicated teams, direct independent relationships, and hybrid, onshore, or offshore models.
The agency caters to a diverse range of client types, including startups, small businesses, medium businesses, and large enterprise and corporate clients. Its industry verticals are particularly strong in highly regulated sectors, serving Energy & Mining, Corporate Services, Finance, Government, Health Care, Manufacturing, Media & Communications, Legal, Insurance, and Nonprofit organizations.
GENIEALL maintains a strong reputation among its clients, reflected in a 4.8 out of 5 rating on Google based on 5 reviews. The feedback consistently highlights the agency's ability to deliver hassle-free, results-driven IT management. The agency's profile also features notable clients such as Prince's Trust Canada, Toronto Honda / Toronto Kia, and EPTCON.
The agency has received several industry recognitions, including being named a Top Clutch Managed Service Provider in Canada. It also holds an ISO 27001:2022 certification, reinforcing its commitment to data security and operational excellence.
Services
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- Staff Augmentation
Industries Served
Team Size
Pros
- ISO 27001 certified demonstrating strong information security management
- Operates a 24/7/365 operations center and service desk for continuous client support
- Deep expertise in the intersection of Operation Technology (OT) and Information Technology (IT)
- Leadership with extensive experience in customer-focused solutions and service delivery
- Serves a wide range of industries including regulated sectors like finance, healthcare, and government
Client Review Analysis
GENIEALL holds a 4.8 out of 5 rating on Google from 5 reviews, with clients appreciating the hassle-free, results-driven IT management.