Mystrika
Generation Technology Solutions
Visit Website
Managed IT services agency founded in 1999 serving businesses in Alberta with IT support and cybersecurity. Provides comprehensive IT solutions to businesses of all sizes with a focus on long-term partnerships.
Generation Technology Solutions is a managed IT services agency based in Edmonton, Alberta, operating since 1999. The agency provides IT support, managed services, and cybersecurity solutions to businesses across Alberta, with a stated focus on efficiency, customer service, and integrity-driven delivery.
The agency reports a minimum project budget of $1,000 to $10,000 and an average hourly rate of $149. Its team of fewer than 49 employees serves clients in the construction, industrial services, and medical industries.
Generation Technology Solutions emphasizes long-term partnerships over transactional work, prioritizing transparency, responsiveness, and personalized service. The agency partners with established technology brands and positions itself around building trust with clients of varying sizes.
Client feedback sourced from Google is consistently positive, with a 4.6 overall rating from 25 reviews. Individual reviews praise the team's promptness, professionalism, and ability to explain technical issues in accessible terms. Several reviewers note decade-long working relationships, including one non-profit client that has been served since 2009, often at below-market cost.
The agency maintains an active social media presence on Facebook and LinkedIn. Its website is available at generation.ca for prospective clients seeking managed IT support in the Alberta region.
Services
- IT Services
- Managed Services
- Cybersecurity
Industries Served
Team Size
Pros
- Founded in 1999 with over two decades of managed IT experience
- Multiple 5-star Google reviews citing professionalism, responsiveness, and clear communication
- Long-term client relationships spanning 10+ years, including non-profit work often done below cost
Client Review Analysis
Clients give consistently positive feedback on Google, citing the team's promptness, professionalism, and ability to explain technical issues clearly; 4.6 rating from 25 reviews.