EURO-TEL is an Italian call center and outsourcing agency founded in 2011. It provides outbound and inbound telemarketing, quality service management, and 24/7 support. The agency also offers website and blog creation services.
EURO-TEL is an Italian call center and outsourcing agency founded in 2011. The agency is headquartered in Turin, Italy, and employs between 100 and 249 people. It was created to address market needs in the outsourcing department.
The agency's minimum budget and average hourly rate are both listed as "Inquire," indicating custom pricing. EURO-TEL has an unclaimed profile on DesignRush and a Google rating of 3.1 from 322 reviews.
EURO-TEL provides outbound and inbound telemarketing services, quality service management, and 24/7 support for interactive site management. It also offers online blog creation and static and dynamic website development. The agency's core expertise is in call center operations and telemarketing.
The agency serves clients in the telecommunications, retail, and financial industries. It collaborates with senior leaders to set competence and capacity and measures service quality to achieve results.
Google reviews are predominantly negative, with multiple 1.0 ratings citing issues with order fulfillment, product quality, billing, and customer service. The overall sentiment is poor, and the agency has not claimed its profile on DesignRush.
No portfolio or specific results are provided on the profile.
Services
- Call Centers
- Telemarketing
Industries Served
Team Size
Pros
- Large team of 100-249 employees
- Offers 24/7 support and quality service management
Cons
- Google rating of 3.1 with multiple negative reviews about order fulfillment and service quality
Client Review Analysis
Negative; customers report order issues, poor service, and billing problems.