Melbourne-based email marketing agency specialising in fast-growing ecommerce brands. Founded in 2015, the agency focuses on personalised communications and automated marketing to drive sales.
Email Experts is a Melbourne-based email marketing agency founded in 2015. The agency specialises in helping fast-growing ecommerce brands build personalised communications and automated marketing campaigns. With a team of under 49 employees, the agency focuses on testing, iterating, and collaborating with brands across multiple verticals.
The agency's process includes account setup and migration, customer journey analysis, customer activation strategy, execution, team upskilling, and sales refinement. Email Experts works with platforms like Klaviyo and provides personalised explainer videos to help client teams navigate the tools. The agency serves industries such as consumer goods, retail, and health care.
Notable clients include Scotch and Soda, Rollie, Thankyou, Bulk Nutrients, Huxbaby, Erstwilder, and Le Rose Stories. Client reviews on Google and DesignRush consistently praise the agency's professionalism, responsiveness, and data-driven approach. One client noted that Email Experts was a major part of their company's growth over three years, improving database size, open rates, and click-through rates.
The agency has a 5.0 rating from six Google reviews and a 4.7 rating from four DesignRush reviews. Reviewers highlight the team's expertise in platform migration, email automation, and ongoing support. The agency is led by Shaun and Carmen, who are described as professional, hardworking, and outcome focused.
Services
- Email Marketing
Industries Served
Team Size
Pros
- Professional and outcome-focused team
- Data-driven approach with personalised strategies
Client Review Analysis
Google reviews highlight professionalism, expertise, and results. One client reported significant growth in database, open rates, and CTR over three years.