Elevate Communication is an award-winning agency that helps organisations amplify their brand and protect its reputation. With over 20 communications professionals, they provide full-service strategic solutions in external and internal communication, change management, public relations, media relations, and digital marketing. Founded in 2007, they serve clients ranging from franchising healthcare companies to government departments.
Elevate Communication is an award-winning communications agency based in Brisbane, Australia, founded in 2007. The agency helps organisations amplify their brand and protect its reputation through a comprehensive suite of strategic services. With over 20 communications professionals, Elevate Communication brings more than a century of collective industry knowledge to each client engagement.
The agency provides full-service solutions spanning external and internal communication, change management, public relations, media relations, and digital marketing strategies. Their services include advertising, social media marketing, content marketing, email marketing, branding, web development, UI/UX design, and digital strategy. Specific areas of expertise include brand strategy, content creation, and crisis management.
Elevate Communication serves a diverse client base that includes franchising healthcare companies, government departments, and other organisations. Notable clients listed on their profile include Aqua Gardening, Babcock, Bondor, the Eczema Awareness Association, and Monochrome. The agency's experience since 2007 positions it as a reliable partner for achieving organisational communication objectives.
Client reviews on Google present a mixed picture. Two 5-star reviews praise the agency for making clients feel comfortable and supported, with one client noting that Elevate Communication "felt like an extension of our own marketing department at Wynnum Plaza, providing such a wide range of skills and expertise." However, a detailed 1-star review from a small business owner alleges that the agency failed to deliver promised editorial coverage despite a nearly $20,000 investment, and that the director was unprofessional when a partial refund was requested. The overall Google rating stands at 4.4 out of 5 from seven reviews.
The agency's portfolio and results are not detailed on the DesignRush profile, but the overview emphasises a commitment to delivering clever, targeted communications tailored to client needs. Elevate Communication's ambition is to get brands noticed through creative campaigns that empower clients to achieve business goals with maximum impact.
Services
- Advertising
- Social Media Marketing
- Digital Marketing
- Content Marketing
- Email Marketing
- Branding
- Public Relations
- Web Development
- UI/UX Design
- Digital Strategy
Industries Served
Team Size
Pros
- Award-winning agency with over 20 communications professionals and more than a century of collective experience.
- Clients report feeling supported and comfortable, with the team acting as an extension of their marketing department.
- Provides a wide range of skills and expertise across communications, PR, and digital marketing.
Cons
- One client reported failure to deliver promised editorial coverage and unprofessional handling of a refund request.
Client Review Analysis
Mixed reviews: two 5-star reviews praise support and integration, while one 1-star review alleges failure to deliver KPIs and poor accountability.