Mystrika
dotBase is a Geneva-based technology company with more than 20 years of experience helping organizations improve customer experiences and business development. Its services cover marketing automation, sales CRM, service CRM, implementation, migration, integrations, and long-term user support.
dotBase is a technology company based in Geneva, Switzerland, with more than 20 years of experience working with companies and organizations across multiple sectors. Its work focuses on improving customer experiences and supporting business development through CRM technology.
The agency provides services across the customer journey, including marketing automation for lead generation and communications, sales CRM for prospect conversion, and service CRM for customer experience and retention. Its capabilities also include email marketing, conversational marketing, community management, social media, and inbound marketing.
dotBase handles CRM implementation, migration, programmable automation, custom API integrations, help desk implementation, and knowledge base development.
Its stated industry experience includes banking and financial services, energy, government, healthcare, and hospitality. The company also identifies experience with private banking, hospitals, industrial organizations, public administrations, nonprofit organizations, and sports organizations.
dotBase offers consulting, solution implementation, and long-term user support. Its profile lists a 5.0/5 rating from one verified review and pricing for any budget.
Services
- Programmable Automation
- Community Management
- Conversational Marketing
- CRM Implementation
- CRM Migration
- Custom API Integrations
- Customer Marketing
- Customer Support Training
- Email Marketing
- Full Inbound Marketing Services
- Help Desk Implementation
- Knowledge Base Development
- Sales and Marketing Alignment
- Sales Enablement
- Social Media
Industries Served
Team Size
Pros
- More than 20 years of technology and CRM experience
- Covers marketing, sales, and service processes across the customer journey
- Provides consulting, implementation, and long-term user support
Client Review Analysis
Rated 5.0/5 from 1 verified reviews