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Daythree Business Services
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Daythree Business Services is a business consulting firm focused on customer experience lifecycle management and business process management. It operates customer experience hubs that help brands interact with customers across digital channels and resolve inquiries efficiently. Founded in 2008, the firm serves clients in the telecom and finance industries.
Daythree Business Services is a business consulting firm specializing in customer experience lifecycle management. The company builds customer experience hubs that allow brands to communicate with customers across multiple digital channels and technologies, resolving inquiries while building psychological and emotional connections with the brand. It was founded in 2008 and operates from headquarters at Level 8, Tower 7, UOA Business Park in Shah Alam, Malaysia.
The firm is classified under business consulting and employs a team of 1000 or more people. Its DesignRush profile lists both the minimal budget and average hourly rate as inquire-based, and the profile is currently unclaimed. The company's website is daythree.com, and it maintains a presence on Facebook, LinkedIn, Instagram, and YouTube.
Daythree Business Services provides business process management (BPM) services alongside its customer experience work. Its team redesigns processes, automates manual tasks, and converts analytical-intensive processes into actionable insights, with the stated goal of improving performance and competitiveness for client brands.
The company serves reputable brands and lists the telecom and finance industries among its client types, with Kantar Media named as a client. According to its profile, dedication to optimizing customer experience and leveraging data has earned the firm numerous industry awards.
Daythree Business Services holds a Google rating of 3.8 out of 5 from 183 reviews. The five Google reviews displayed on its profile are all rated 1.0 and describe a toxic work environment, constant pressure around CSAT scores, unprofessional HR conduct during hiring, and concerns about salary and allowances.
Services
- Business Consulting
Industries Served
Team Size
Pros
- Founded in 2008 with a team of 1000 or more employees
- Recognized with numerous industry awards for customer experience and data work
- Serves reputable brands in the telecom and finance industries, including Kantar Media
Cons
- Posted Google reviews describe a toxic work environment and constant pressure around CSAT scores
- Google reviewers criticize the hiring process for poor communication and unprofessional HR conduct
Client Review Analysis
Daythree Business Services holds a Google rating of 3.8 out of 5 from 183 reviews, while posted reviews are strongly negative about workplace culture, management, and hiring.