CustomerTop provides B2B business prospecting services, helping sales teams focus on closing deals by scheduling qualified meetings. The agency offers experienced SDRs, customized outreach, and proprietary software tools at a flat fee with no long-term commitment. They guarantee meeting quality and replace any that fail to meet agreed standards at no additional cost.
CustomerTop is a B2B business prospecting agency founded in 2004, headquartered in Alcobendas, Spain, with additional remote offices in Santiago, Chile; Bogota, Colombia; and Mexico City, Mexico. The agency employs between 100 and 249 professionals and focuses on helping sales teams concentrate on closing deals by scheduling qualified meetings with potential clients. CustomerTop operates on a flat-fee pricing model with no long-term commitment, and the minimum budget ranges from $1,000 to $10,000, with hourly rates available upon inquiry.
The agency's service includes experienced Sales Development Representatives (SDRs), optional database management, customized outreach scripts, proprietary software tools, expert supervision, real-time performance reporting, and dedicated customer success assistance. CustomerTop guarantees meeting quality by replacing any meeting that fails to meet agreed standards at no additional cost. Their areas of expertise include strategy consulting and customer loyalty research.
CustomerTop serves a wide range of industries, including Software & IT Services, Manufacturing, Transportation & Logistics, Finance, Food and Beverage, Travel, Energy & Mining, Electronics, Corporate Services, and Automotive. The agency works with small businesses, medium businesses, and enterprise or corporate clients. Notable clients include Midas, DHL, Sanitas, Renault, Grupo Eulen, Cabify, Culligan, Marsh, Grenke, and Delikia.
Google reviews give CustomerTop an overall rating of 4.0 out of 5 from 26 reviews. Positive feedback highlights the agency's professionalism, valuable meetings, and long-term partnerships. Negative reviews, however, report low meeting volumes, poor customer service, and inconsistent results, with some clients expressing dissatisfaction with the campaign outcomes and communication.
CustomerTop's portfolio demonstrates experience with major brands across multiple sectors, indicating a capacity to handle large-scale B2B prospecting campaigns. The agency's proprietary software and flat-fee structure are key differentiators, though the mixed review sentiment suggests that results can vary significantly depending on the client and campaign.
Services
- Business Consulting
Industries Served
Team Size
Pros
- Experienced SDRs and dedicated team for B2B prospecting
- Flat-fee pricing with no long-term commitment
- Meeting quality guarantee with free replacements
Cons
- Some clients report low meeting volume and poor customer service
Client Review Analysis
Mixed reviews; overall 4.0 rating from 26 Google reviews. Positive feedback highlights professionalism and valuable meetings, while negative reviews cite low meeting volume and poor support.