Customer Journey

Customer Journey is a digital marketing agency founded in 2009 with headquarters in Belgrade, Serbia. The agency's mission is to increase awareness of digital marketing possibilities, introduce international standards in the industry, and focus on the end consumer rather than the client. It provides free digital marketing training within companies to help develop entire businesses.

The agency operates with a team of fewer than 49 employees. It offers a minimum budget range of $1,000 to $10,000 and an average hourly rate of $70 per hour. Customer Journey has been in business since 2009 and serves clients both locally and internationally.

Customer Journey's core services include SEO, digital marketing, and web design. The agency's areas of expertise cover digital marketing and digital advertising. It aims to create complete digital performance strategies that convert ordinary online observers into new clients.

The agency has worked with clients such as PKF, SoCalSiding, and MedIboga. These clients span different industries including accounting, construction, and medical services. Customer Journey demonstrated its ability to generate high-value leads by convincing a client from another continent to travel to Serbia for a medical service worth $80,000.

Customer Journey holds a 5.0 rating from one Google review. The agency's focus on end consumers and its track record of cross-border lead generation are notable strengths. No negative reviews or limitations are documented in the available profile.

The agency's portfolio includes a case where a client from another continent was convinced to travel to Serbia for a partner's medical service. This result highlights Customer Journey's capability in driving high-value conversions through digital performance marketing.