Creative Virtual

Creative Virtual is a conversational AI specialist founded in November 2003 and headquartered in London, United Kingdom. The company employs between 100 and 249 people, and its DesignRush profile lists minimum budget and hourly rate as inquire. Its first enterprise-level organisation became a customer in 2004 and was still a client after 20 years.

The company builds chatbots, voicebots, virtual agents, and live chat solutions designed to improve customer and employee experiences. Its V-Person products and V-Studio platform are described as award-winning and globally recognised, and an in-house research and development team uses an agile approach to keep the technology innovative.

Creative Virtual supports conversational AI deployments in more than 23 countries and over 40 languages, combining localised collaboration with international insights. Clients include HSBC, BT, Rest, Age UK, Lloyds Banking Group, King Abdullah University of Science and Technology, Chase, and Wilhelm.tel.

DesignRush lists Creative Virtual's client industries as retail, real estate, and software and IT services, with banking and financial services also evident from its client roster. The company states that its solutions help organisations reduce costs, increase sales, and build brand loyalty.

On Google, Creative Virtual holds a 5.0 rating from four reviews. One reviewer, Old Abell, wrote in August 2017 that the virtual experience is even better than the real experience. The DesignRush listing itself is currently unclaimed.