Compare Clearanswer vs Adfield Group

Side-by-side comparison of features, pricing, services, ratings and more.

Clearanswer

BPO & Outsourced Support Website

Clearanswer is a call center agency founded in 1998 and headquartered in Leeds, United Kingdom. The company handles inbound customer service and outbound sales across phone, chat, email and text. It employs between 500 and 999 people.

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Winner

Adfield Group

BPO & Outsourced Support Website

Adfield Group is a full service marketing and communications agency based in the UK. It provides traditional and digital marketing services, specializing in event management, communications, telemarketing and digital marketing. The agency is family-owned with over 40 years of experience.

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Feature Comparison

Attribute	Clearanswer	Adfield Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.5 higher
Location	Leeds, LS28 7UR, United Kingdom	Beckbury, United Kingdom
Services	Call Centers Telemarketing	Call Centers Telemarketing
Industries	IT Industry Retail Industry Fintech Industry	IT Retail Marketing
Pros	Handles inbound customer service and outbound sales across phone, chat, email and text Reports measuring customer engagement and first-call resolution	Full-service marketing and communications under one roof Consistent quality across projects of any size
Cons	Google reviewers report poor communication, unprofessionalism, and disorganisation	Some clients report poor communication and dissatisfaction with event management
Website	Visit Site	Visit Site

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