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Compare 1CallDirect vs Clearanswer

Side-by-side comparison of features, pricing, services, ratings and more.

1CallDirect Agency logo

1CallDirect

BPO & Outsourced Support Website

1CallDirect is a call centre in Scotland focused on sales. Founded in 1998, the agency has under 49 employees. It consistently exceeds client sales and customer experience targets.

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Winner
Clearanswer Agency logo

Clearanswer

BPO & Outsourced Support Website

Clearanswer is a call center agency founded in 1998 and headquartered in Leeds, United Kingdom. The company handles inbound customer service and outbound sales across phone, chat, email and text. It employs between 500 and 999 people.

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Feature Comparison

Attribute 1CallDirect Clearanswer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +2.1 higher
Location Glasgow, United Kingdom Leeds, LS28 7UR, United Kingdom
Services
  • Call Centers
  • Call Centers
Industries
IT Industry Small Business Industry Fintech Industry
IT Industry Retail Industry Fintech Industry
Pros
  • Consistently exceeds client sales and customer experience targets.
  • Handles inbound customer service and outbound sales across phone, chat, email and text
  • Reports measuring customer engagement and first-call resolution
Cons -
  • Google reviewers report poor communication, unprofessionalism, and disorganisation
Website Visit Site Visit Site

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