Mystrika
Business process outsourcing firm in Hyderabad offering customer service, tele-sales, disaster recovery, and customer retention support. Founded in 2015, the company employs 500-999 people and counts airtel, Bajaj Finserv, and d2h among its clients.
Cavalry Info Private Limited (CIPL) is a business process outsourcing firm headquartered in Hyderabad, India, at Osman Plaza in Banjara Hills. Founded in 2015, the company positions itself around optimizing business processes and elevating customer service for its clients. The directory lists 2016 as the official founding year.
The firm employs between 500 and 999 people and lists a minimal project budget of $1,000 to $10,000 with an average hourly rate of $25. Its DesignRush profile is unclaimed, meaning the company has not taken ownership of its listing.
Cavalry Info draws its professionals from the information technology-enabled services (ITES) sector and offers expertise in customer service, tele-sales, disaster recovery, and customer retention. The firm handles overflow calls and disaster recovery processes, integrating technology and industry best practices with a focus on return on investment.
The company's listed clients span several sectors: airtel in telecommunications, Bajaj Finserv in financial services, and d2h in satellite broadcasting. These engagements reflect a BPO service model across large consumer-facing industries.
On Google, Cavalry Info holds a 3.7 rating from 235 reviews. Positive reviewers highlight skilled QA staff who guide new tele-callers and friendly, humble employees. Negative reviews commonly cite salary payouts below advertised amounts, payment delays, and concerns about management support and leadership.
Cavalry Info has a presence on Facebook and LinkedIn, and its website provides a contact channel for prospective clients. The profile includes placeholder images rather than a published portfolio of completed work.
Services
- BPO
Industries Served
Team Size
Pros
- Skilled QA staff who provide helpful guidance to new tele-callers per Google reviews
- Friendly employees and approachable managers noted positively by some reviewers
Cons
- Google reviewers report salary payouts below advertised amounts and delayed payments
- Some reviewers criticize management support and leadership
Client Review Analysis
Google rating of 3.7 from 235 reviews; positive comments cite skilled QA staff and friendly employees, while negative reviews mention salary payouts below advertised amounts, payment delays, and management concerns.