CallBiz is a creative development agency and multi-channel contact center providing outsourced customer support, digital marketing, and technology solutions. Founded in 2006, the agency serves small and medium businesses with a team of 100-249 employees.
CallBiz is a results-driven digital marketing and technology solutions agency headquartered in Lahore, Pakistan, with an additional office in Houston, Texas. Founded in 2006, the agency operates a multi-channel integrated contact center that can scale from 100 to 250 seats. CallBiz positions itself as a creative development partner that helps businesses actualize their market niche through organic communication and a deep understanding of client goals.
The agency employs between 100 and 249 team members and requires potential clients to inquire for both minimum budget and hourly rate details. CallBiz guarantees a 24-hour response time and rapid interconnection, leveraging a robust technology platform built with state-of-the-art products to ensure reliable operations for internal and external customers.
CallBiz offers a range of services including outsourced customer support, BPO, website development, social media marketing, search engine marketing, and search engine optimization. The agency focuses on helping businesses develop their online presence and tell their stories through their own voices, balancing quality and cost by partnering with stable termination providers.
The agency serves small and medium businesses across several industries, including restaurants, real estate, education, and ecommerce. CallBiz lists these as its primary client industries, indicating experience in handling customer support and digital marketing needs for these sectors.
No Google reviews are available for CallBiz at this time, and the profile is unclaimed on DesignRush. The agency's strengths include its scalable contact center infrastructure, rapid response times, and integrated multi-channel approach, though no client testimonials or portfolio examples are provided in the profile.
Services
- Customer Support
Industries Served
Team Size
Pros
- Robust technology platform built with state-of-the-art products for sustainable contact center operations.
- Guarantees 24-hour response time and rapid interconnection for clients.
- Multi-channel integrated call center expandable from 100 to 250 seats.