Mystrika
Automation Consulting Pty Ltd is an Australian automation consulting firm that helps businesses turn operational friction into velocity through AI, workflow automation, ERP, and e-commerce solutions. The company serves small to enterprise clients across retail, fintech, and other industries.
Automation Consulting Pty Ltd, founded in 2023, is an Australian automation consulting firm headquartered in Sydney. The company positions itself as the "tech pit crew" behind business transformations, focusing on turning operational friction into velocity. With a team of under 49 employees, the agency works across a range of technologies including Odoo, Adobe Commerce, Shopify, AWS, Azure, Xero, and n8n.
The agency's services span the full transformation journey: AI consulting and custom chatbots, intelligent workflow automation, bespoke systems and IP development, ERP implementation, e-commerce development, cloud infrastructure, systems integration, and embedded CTO/CIO as a service. Areas of expertise include AI (AI consulting, AI customer service, agentic AI, conversational AI, machine learning, robotics process automation), ERP (AI ERP consulting), and e-commerce (BigCommerce, Magento, Salesforce, Shopify, Shopify Plus, WooCommerce, e-commerce consulting).
Automation Consulting Pty Ltd serves a diverse range of industries including retail, fintech, corporate services, transportation and logistics, government, manufacturing, construction, e-commerce, nonprofit, and real estate. The agency works with small businesses, medium businesses, and enterprise or corporate clients. Notable clients include Standard Access, Link Foundation, and Universal Fans.
The agency holds a 5.0 Google rating from six reviews. Clients highlight strong expertise, clear communication, and a commitment to delivering value. One hospitality client reported a 60% reduction in admin time, reduced stock issues, faster reporting, and improved guest response times after implementation. A mortgage broking client noted improved turnaround times and clarity across the business.
Portfolio examples include a Unified Intake System and Management Platform and a Client Self-Service Portal, each with a budget range of $100K-$250K and an 8-month timeline. The leadership team includes founder and CEO Fabrice Jiew, an ex-Oracle and Salesforce professional with 15 years of experience, and co-founder and CTO Bac Dam, an ex-lead engineer at a top Australian fintech with 10 years in software development and AI.
Services
- Software Development
- eCommerce Development
- AI Development
- ERP Consulting
Industries Served
Team Size
Pros
- Strong expertise in AI, automation, and ERP
- Clear communication and commitment to delivering value
- Tailored solutions with phased rollout around client schedules
- Demonstrated results such as 60% reduction in admin time
Client Review Analysis
Clients praise the agency's expertise, communication, and ability to deliver practical automation solutions that significantly reduce manual work and improve efficiency.