Mystrika
AssisTT is a business process outsourcing firm founded in 2007 as a Türk Telekom subsidiary. It provides contact center, digital, outsourcing management, and customer experience solutions, with an operation of 16,000 employees handling 160 million calls annually for clients in finance, public sector, energy, and other industries.
AssisTT is a business process outsourcing firm headquartered in Istanbul, Turkey, operating under the tagline "Elevating Customer Experiences. Streamlining Business Operations." Founded in 2007 as a subsidiary of Türk Telekom, the company positions itself as a premier BPO firm focused on delivering superior customer experiences through innovative technology and people-focused solutions.
The DesignRush profile is unclaimed and lists the team size as under 49 employees, with minimum budget and average hourly rate marked as "Inquire." The profile overview, by contrast, reports 16,000 employees managing 160 million calls annually. The headquarters is located at Kocayol Caddesi KEREMBEY Sk. No: 2, Bostancı, Istanbul 34742, Turkey.
AssisTT provides comprehensive contact center, digital, outsourcing management, and customer experience solutions. Its approach centers on end-to-end customer communication and quality management, combining cutting-edge technologies with industry expertise to design bespoke solutions that enhance quality and customer satisfaction.
The firm serves clients across finance, public sector, energy, eCommerce, transportation, healthcare, consumer goods, and media. On DesignRush, the listed client industries are finance, public sector, and energy.
AssisTT holds a Google rating of 4.2 out of 5 from 64 reviews. Public reviewers describe the facility as clean and modern and note its renewed structure, while one reviewer criticized team leader conduct and rated the company 1.0; several published Google comments concern building and elevator maintenance rather than BPO services.
No client portfolio or case studies appear on the profile. The company's scale is documented through its 16,000-employee workforce and 160 million annual calls.
Services
- BPO
- Contact Center Solutions
- Digital Solutions
- Outsourcing Management
- Customer Experience Solutions
Industries Served
Team Size
Pros
- Subsidiary of Türk Telekom with a large-scale operation handling 160 million calls annually
- Serves clients across finance, public sector, energy, healthcare, and other industries
- Combines technology and people-focused solutions for end-to-end customer communication and quality management
Cons
- Some Google reviewers criticized team leader conduct and management style
- DesignRush profile is unclaimed
Client Review Analysis
Google rating of 4.2 out of 5 from 64 reviews; reviewers describe the facility as clean and modern, while some comments criticize team leadership and one reviewer rated 1.0.