Mystrika
Ascent BPO Services is a BPO company founded in 2013 with 100-249 employees. They specialize in data entry, data conversion, customer service, and call center support. They serve startups and small businesses.
Ascent BPO Services is a business process outsourcing company founded in 2013 and headquartered in Noida, India. The agency employs between 100 and 249 professionals and maintains a minimum project budget under $1,000 with an average hourly rate of $50. The company focuses on delivering cost-effective outsourcing solutions for data entry, data conversion, customer service, and call center support.
The agency's mission is to help businesses achieve operational excellence by handling non-core tasks. Ascent BPO Services emphasizes customer focus, quality, innovation, integrity, and teamwork as core values. The team includes senior managers, project managers, business development executives, digital marketing specialists, and technical support engineers.
Ascent BPO Services offers a broad range of services including BPO, call center operations, business consulting, HR outsourcing, customer support, phone answering services, SEO, cloud consulting, web development, and digital marketing. Areas of expertise span accounting, back office outsourcing, DevOps and cloud, market research, and managed services. Specific capabilities include data entry, document digitization, medical billing, inbound and outbound call center, telemarketing, virtual receptionist, AI phone answering, and on-page SEO.
The agency serves clients in manufacturing, HR, finance, design, and corporate services industries. They primarily work with startups and small businesses. Notable clients include HDFC Bank, IndiaMART, Pradhan Mantri Kaushal Vikas Yojana, Guwahati University, and Silver Pumps & Motors. The portfolio showcases call center services, BPO services, and data entry outsourcing projects.
Google reviews give Ascent BPO Services a 4.2 rating from 294 reviews. Clients frequently highlight the professional and responsive team, cost-effective solutions, and excellent customer support with attention to detail. One reviewer reported a strict attendance policy. The agency has been featured in Siliconindia and other publications for its data entry and outsourcing services.
Services
- BPO
- Call Centers
- Business Consulting
- HR Outsourcing
- Customer Support
- Phone Answering Services
- SEO
- Cloud Consulting
- Web Development
- Digital Marketing
Industries Served
Team Size
Pros
- Professional and responsive team
- Cost-effective and high-quality service
- Excellent customer support with attention to detail
Cons
- Strict attendance policy reported by one reviewer
Client Review Analysis
Clients praise Ascent BPO for professional, responsive service, cost-effective solutions, and excellent customer support. One reviewer noted a strict attendance policy.