Ann Michaels & Associates is a customer experience management firm specializing in mystery shopping, customer satisfaction surveys, employee surveys, exit interviews, and social media monitoring and management. The firm uses cellular and web 2.0 technologies to monitor online and offline reputation.
Agency Spotter lists Ann Michaels & Associates as a verified customer experience management firm based in Naperville, Illinois. The profile identifies the agency's primary service as social media and lists the firm as having fewer than 10 employees.
The agency focuses on customer and employee feedback programs, including mystery shopping, customer satisfaction surveys, employee surveys, and exit interviews. These services support organizations seeking structured insight into customer experiences and workplace feedback.
Ann Michaels & Associates also provides social media monitoring and management. Its profile describes a three-dimensional approach to online and offline reputation monitoring using cellular and web 2.0 technologies.
The Agency Spotter profile does not identify specific industry experience or client sectors. It also reports no client reviews and a 0.0 rating, so the listing does not provide source-supported review sentiment or performance results.
The profile lists the agency's website as annmichaelsltd.com and provides a Naperville address, telephone number, email contact, Facebook page, Twitter account, and LinkedIn company page. No pricing, portfolio projects, or quantified campaign results are provided.
Services
- Social media monitoring
- Social media management
- Mystery shopping
- Customer satisfaction surveys
- Employee surveys
- Exit interviews
- Reputation monitoring
Team Size
Pros
- Verified Agency Spotter profile
- Provides both online and offline reputation monitoring
- Offers customer and employee feedback research
Client Review Analysis
No reviews yet; the profile reports 0 client reviews and a 0.0 rating.