Mystrika
Alvaria is a world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM). The company provides call center software, cloud contact center solutions, and workforce optimization. It was founded through the merger of Aspect Software and Noble Systems.
Alvaria is a global leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM). The company provides call center software, cloud contact center solutions, workforce optimization, and customer service experience technology. Alvaria was formed through the merger of Aspect Software and Noble Systems, two established technology leaders in CX and workforce engagement.
The company employs over 1,000 people and was founded in 1973. Alvaria's headquarters are located in Westford, Massachusetts, with additional offices in Atlanta, Chicago, and Denver. The company's name is derived from the Latin word for "hives," reflecting its focus on scalable, resilient, and secure solutions.
Alvaria offers services in digital marketing and call centers, with expertise in lead generation. The company serves a range of industries, including financial services, insurance, and telecommunications, with clients such as Citizens Financial Group, The General, and RCN.
Alvaria has a Google rating of 2.5 based on 2 reviews. One review from a user named Trap God gave a rating of 1.0, citing dissatisfaction. The company's portfolio includes enterprise-scale deployments and technology innovations in contact center software.
Services
- Digital Marketing
- Call Centers
Team Size
Pros
- World leader in enterprise-scale customer experience and workforce engagement management
- Technology innovators in call center software and cloud contact center solutions
- Scalable, resilient and secure solutions
Client Review Analysis
Google rating of 2.5 based on 2 reviews; one review scored 1.0.