Mystrika
Alphalead Global Solutions is a BPO and contact center partner for startups and SMEs, providing inbound and outbound voice and non-voice support. The agency also offers B2B lead generation on a cost-per-lead model and operates globally across North America, EMEA, APAC, and Latin America.
Alphalead Global Solutions is a BPO and contact center services provider founded in 2014, headquartered in Mandaue City, Philippines. The agency positions itself as a partner for startups and SMEs, offering training and hosting of inbound and outbound voice and non-voice support with a focus on high quality standards. It operates under a cost-per-lead model for B2B lead generation and serves clients across North America, EMEA, APAC, and Latin America.
The agency employs under 49 team members and maintains a minimal project budget of $1,000 to $10,000 with an average hourly rate of $10 per hour. Its commercial model emphasizes affordability for small and medium-sized businesses seeking outsourced customer support and sales services.
Alphalead Global Solutions provides a broad range of services including call center operations, customer support, phone answering services, market research, eCommerce development, SEO, web design, digital marketing, branding, and IT services. Within call center expertise, the agency handles inbound and outbound calls, telemarketing, survey services, and virtual receptionist duties. Its digital marketing expertise centers on lead generation, and BPO expertise includes data entry.
The agency primarily serves small businesses, startups, and SMEs. Notable clients listed include Techpro Media, Kim + Ono, and AWS. No Google reviews are available for the agency, and no client review sentiment is recorded on the profile.
The agency's portfolio highlights include awards such as HR Outsourcing Partner Vendors of the Year, as shown in images on the profile. Alphalead Global Solutions guarantees quality and aims to help clients focus on core business by handling support and lead generation tasks.
Services
- Call Centers
- Customer Support
- Phone Answering Services
- Market Research
- eCommerce Development
- SEO
- Web Design
- Digital Marketing
- Branding
- IT Services
Industries Served
Team Size
Pros
- High quality standards for inbound and outbound support
- Cost-per-lead model for B2B lead generation
- Global service coverage across North America, EMEA, APAC, and Latin America