Allied Global Outsourcing

Allied Global Outsourcing began operations in 2006 in Guatemala City with a contact center of 50 stations serving a local telecommunications company. In 2008, the company entered the U.S. market and started offering bilingual services. In 2013, it acquired Marketlink, a U.S. company with over twenty years in the contact center industry.

Today, Allied Global Outsourcing has grown to more than 4,000 seats and more than 6,500 employees across four countries and ten centers. It offers both business and technology services, with an average hourly rate of $7 and minimum budgets available on request. The company emphasizes compliance with regulations and competitive pricing.

The company's core services include call center operations, business process outsourcing (BPO), and staff augmentation. It provides bilingual support in English and Spanish, catering to U.S. and international clients.

Allied Global Outsourcing serves a range of industries including corporate services, software and IT, entertainment, finance, government, media and communications, music, and sports. It works with startups, small businesses, medium businesses, and enterprise or corporate clients.

Representative clients include Docufree, Government Brands, Claro Guatemala, Rocket Matter, Sirius XM, and Banrural Guatemala. The company's focus on long-term client relationships is reflected in its commitment to exceeding client goals with integrity.

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