Adept Research

Adept Research is a market research agency headquartered in Kew, Australia, that provides insights-driven analysis for business-to-business (B2B) and business-to-consumer (B2C) markets. Founded in 1999, the agency brings 25 years of industry experience and tailors its research to each client's industry and objectives.

The agency employs fewer than 49 people and works with a minimum project budget of $10,000 to $25,000, at an average hourly rate of $300. Its headquarters is at Suite 236, 16 Cotham Road, Kew, 3101, Australia, and the company maintains a Facebook, Twitter, and LinkedIn presence. The DesignRush profile is unclaimed and carries no Google reviews.

Adept Research specializes in customer satisfaction, feedback, and user-experience surveys. It uses a customized web survey platform for quantitative analysis that supports multiple choice, rating scales, and net promoter scores, with surveys optimized for all electronic devices to enable extensive market reach.

The agency serves medium to large businesses and organizations across professional services, consumer markets, and the non-profit sector. Named clients include Gunnersens Pty Ltd, Empower -Smart Energy savings, and Child & Family Services Ballarat.

Adept Research follows a process that begins with understanding the client's current marketing situation and requirements, then designs a customized research solution, generates insights for informed decision-making, and provides strategic guidance to implement findings. The agency also offers ongoing support and marketing guidance from project inception to completion.