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ABC-Amega
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ABC-Amega is a B2B collections and first-party outsourcing firm founded in 1929. It provides global commercial debt collection, SoftCall first-party outsourcing, credit group management, and educational services. The company serves multinational corporations across nearly every B2B category.
ABC-Amega is a B2B collections and first-party outsourcing firm founded in 1929. The company started by providing domestic commercial collections for clients in New York State and has grown into a world-class receivable management firm. It specializes in multinational corporations across nearly every B2B category worldwide.
The company employs between 100 and 249 people and is headquartered in Buffalo, New York. ABC-Amega requires potential clients to inquire for both minimum budget and average hourly rate. The firm has a network of affiliate attorneys, representatives, and agencies located throughout the United States and internationally.
ABC-Amega offers a range of services including global third-party commercial debt collection, first-party outsourcing under the SoftCall brand, industry credit group management, and educational services. The company's areas of expertise include call center operations for collection and third-party verification.
The firm serves clients in the corporate services and finance industries. Its client types include medium businesses and enterprise/corporate organizations. ABC-Amega lists commercial, education, and financial industries among its client sectors.
Google reviews give ABC-Amega a 2.2 out of 5 rating based on 31 reviews. Common complaints include rude staff, poor customer service, and aggressive collection practices. Some reviews also raise concerns about employee treatment and company policies. A few reviewers note positive interactions with specific staff members.
The company emphasizes its long history, global network, and commitment to quality and customer service. ABC-Amega's portfolio includes work with clients in commercial, education, and financial sectors, though specific results are not detailed on the profile.
Services
- Business Consulting
- Call Centers
Industries Served
Team Size
Pros
- Long-standing industry presence since 1929
- Global network of affiliate attorneys and representatives
- Strong commitment to quality and customer service
Cons
- Multiple Google reviews report rude staff and poor customer service
- Some reviews allege aggressive or unethical collection practices
Client Review Analysis
Google reviews average 2.2 out of 5, with common complaints about rude staff, poor customer service, and aggressive collection tactics.