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Founded in 2000, 1st-IT is one of London's most established IT managed services providers. It specialises in end-to-end IT support, cybersecurity, cloud migrations, and infrastructure management for small and medium-sized businesses. The agency holds Cyber Essentials certification and serves finance, legal, healthcare, and non-profit organisations.

Founded in 2000, 1st IT is a London-based IT managed services provider operating under the tagline "Making Technology Simple." The agency is headquartered in Mayfair and serves clients across the City, West End, and Greater London.

The agency employs under 49 staff and works with a minimum project budget of $1,000 to $10,000, with an average hourly rate of $30. It was established in 2000, making it one of London's longer-standing IT service providers.

1st IT specialises in end-to-end IT support, cybersecurity, cloud migrations, and infrastructure management. Its services include managed services, IT compliance solutions, IT services, cybersecurity, and IT consulting. The agency's managed services expertise covers applications, disaster recovery, hardware, network, security, and telecom.

The agency serves a range of industries including corporate services, finance, government, health care, legal, and non-profit. It works with small businesses, medium businesses, and enterprise or corporate clients.

Google reviews give the agency a 5.0 rating. Clients describe the service as excellent, friendly, prompt, and communicative. One reviewer noted "great company, excellent service and friendly staff, highly recommended," while another appreciated "great and prompt service, with good communication throughout."

Notable clients include Sophos, Dell, and Trend Micro, reflecting the agency's focus on IT security and infrastructure partnerships.

Services

  • Managed Services
  • IT Compliance Solution
  • IT Services
  • Cybersecurity
  • IT Consulting

Industries Served

Corporate Services Finance Government Health Care Legal Nonprofit

Team Size

Under 49

Pros

  • Certified engineers with Cyber Essentials certification
  • Proactive monitoring, helpdesk, and on-site support
  • Plain-English communication and fast response times
  • Long-term partnerships with clients

Client Review Analysis

Clients praise the agency for excellent service, friendly staff, prompt responses, and good communication.

Frequently Asked Questions

1st IT provides proactive monitoring, helpdesk support, and on-site assistance for small and medium-sized businesses.
The agency serves corporate services, finance, government, health care, legal, and non-profit organisations.
Minimum project budgets range from $1,000 to $10,000, with an average hourly rate of $30.
The team has under 49 employees, including certified engineers.
Yes, the agency holds Cyber Essentials certification.
The agency is headquartered at 76 Brook Street, London, W1K 5EE, United Kingdom, serving clients across the City, West End, and Greater London.
Google reviews highlight excellent service, friendly staff, prompt responses, and good communication, with a 5.0 rating from four reviews.
The agency has worked with Sophos, Dell, and Trend Micro.
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