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118Group Web Design
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118Group Web Design is a Massachusetts-based web design agency founded in 2010 that creates websites, brands, and logos for nonprofits and mission-driven organizations. The agency serves small business, design, and marketing clients from an under-49-person team.
118Group Web Design is a web design agency founded in 2010 and headquartered at 45 Prospect Street in Cambridge, Massachusetts. It also operates from locations in Barnstable and Westborough, Massachusetts. The company works under the tagline "Design that Inspires Action" and describes its mission as building websites that look visually strong and drive engagement.
The agency began as a side project by one of its founders, helping friends and family pursue their ventures, and grew by serving local nonprofits and changemakers. It keeps a team of fewer than 49 employees and emphasizes honesty and integrity in client relationships. The company states a minimum project budget of $1,000 to $10,000 and an average hourly rate of $99.
118Group's services include web design, branding, logo design, and web development. Client reviews describe complete brand-and-website projects for nonprofits, including logo creation, website redesign, and integration with third-party software packages. The agency also hosts websites and provides ongoing support after launch.
The client base spans the design, small business, and marketing industries, with a strong concentration of nonprofit and mission-driven organizations. Reviewers include clients such as Mass Aging Access, a Cape Cod nonprofit that needed a full website redesign, and organizations that needed a new logo, brand identity, and website from scratch.
The agency holds a 5.0 rating from 16 Google reviews. Clients repeatedly praise responsive communication, patience, realistic deadlines, accurate feedback implementation, and adherence to initial cost estimates. One reviewer noted receiving a more functional and better designed website than the previous one for about half the cost.
Reviews also mention the agency's ability to capture each client's vision with minimal hands-on effort after a thorough discovery process. Team members named in reviews include Dylan, Greg, Marly, Hannah, and Shane Skinner.
Services
- Web Design
- Logo Design
- Branding
- Web Development
Industries Served
Team Size
Pros
- Praised in Google reviews for clear, proactive communication and responsiveness
- Delivers projects within agreed deadlines and initial cost estimates per client reviews
- Accurately adopts client vision and brand themes with minimal feedback cycles
Client Review Analysis
Clients give 118Group Web Design a 5.0 rating across 16 Google reviews, highlighting strong communication, on-time and on-budget delivery, and accurate translation of client vision into design.