1-grid

1-grid is a South African digital services provider that offers web hosting, domain registration, web design, social media marketing, and SEO. Founded in 2020, the company states it has over 20 years of combined industry experience and aims to deliver excellent customer service to entrepreneurs at all stages of their business lifecycle. The company is headquartered in Cape Town, South Africa, and employs between 50 and 99 people.

The agency's commercial details are not publicly fixed: both the minimum budget and average hourly rate are listed as "Inquire." The company was founded in 2020, though its overview claims more than 20 years of experience, suggesting the team's cumulative background predates the formal founding. 1-grid's product portfolio is designed to offer solutions for small to medium businesses, with an emphasis on education and helping clients grow online.

1-grid's listed services include Web Design, Social Media Marketing, and SEO. Under web design expertise, the agency specifically serves B2B and eCommerce clients. The company also provides hosting and domain services as part of its core offering, though these are not listed separately in the services section. The agency's areas of expertise are focused on web design for business-to-business and eCommerce sectors.

The client base includes companies such as e2 solutions, ESA Partners, and Digital Zoo. The agency primarily targets South African small to medium businesses, aiming to inform and support them in the digital space. No specific portfolio results or case studies are provided on the profile.

Google reviews for 1-grid are mixed. The overall rating is 4.6 out of 5 from over 2,400 reviews. Positive reviews highlight responsive support staff like Viwe and Ethan Dietrich, who handled billing and technical issues efficiently. Negative reviews, however, describe serious problems including domain sales without notification, billing errors, and unresponsive customer service. The sentiment is polarized, with some long-term clients expressing frustration and others praising the support team.