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1-800Accountant
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1-800Accountant is a virtual accounting firm that provides tax advisory, bookkeeping, payroll, and audit defense services to small businesses, entrepreneurs, and freelancers. Founded in 1999, the firm combines mobile and desktop technology with dedicated accountants, CPAs, and enrolled agents. It serves clients across consumer goods, corporate services, and retail industries.
1-800Accountant is a virtual accounting firm founded in 1999 that serves small businesses, entrepreneurs, freelancers, and individuals. The firm combines mobile and desktop technology with a team of dedicated accountants, certified public accountants, and enrolled agents to provide year-round tax advisory, preparation, bookkeeping, payroll, and audit defense services. Headquartered at 260 Madison Ave Ste 1001, New York City, New York, the company employs between 100 and 249 people.
The firm operates on a Dedicated Accountant model, assigning each client a specific accountant who builds a relationship based on integrity and responsiveness. This approach aims to provide a personal touch while leveraging technology for convenience. Pricing and hourly rates are available upon inquiry, and the company has been in operation for over two decades.
1-800Accountant’s core services include accounting, bookkeeping, payroll, and tax preparation. The firm’s areas of expertise are concentrated in accounting, with a focus on helping clients manage their finances and tax obligations. Industries served include consumer goods, corporate services, retail, entertainment, eCommerce, and real estate.
The client base primarily consists of small businesses, though the firm also works with startups and freelancers. The company’s mission is to serve the accounting needs of these clients by providing extraordinary service at an affordable price, with the goal of making every client a client for life.
Google reviews give 1-800Accountant an average rating of 4.3 out of 5 from over 3,400 reviews. Positive feedback frequently praises individual advisors such as Rebecca T., Vonne W., Jennifer N., and Virginia Agosto for their knowledge, patience, and reassurance. However, negative reviews cite slow response times, difficulty reaching team members, high turnover of bookkeepers, and unresolved issues. One DesignRush review rated the firm 2.3 out of 5.
The firm’s portfolio includes clients in the entertainment, retail, eCommerce, and real estate industries. While specific project results are not detailed, the company emphasizes its ability to handle complex tax and accounting needs through a combination of technology and dedicated human support.
Services
- Accounting
- Bookkeeping
- Payroll
- Tax Preparation
Industries Served
Team Size
Pros
- Dedicated accountant model provides personalized year-round support
- Knowledgeable and patient tax specialists praised in multiple Google reviews
- Combines technology with human expertise for convenience and accuracy
Cons
- Some clients report slow response times and difficulty reaching team members
- High turnover of bookkeepers noted in negative reviews
Client Review Analysis
Mixed reviews; many clients praise knowledgeable advisors like Rebecca T., Vonne W., Jennifer N., and Virginia Agosto, but others report slow service, high staff turnover, and difficulty getting issues resolved.